Avalle Packages
| Avalle Bronze | Avalle Gold | Avalle Platinum | Call Centre Agent | Call Centre Supervisor | |
| 8-Way Call Conferencing | No | Yes | Yes | Yes | Yes |
| Alternate Numbers | No | No | Yes | No | No |
| Anonymous Call Rejection | Yes | Yes | Yes | Yes | Yes |
| Authentication | Yes | Yes | Yes | Yes | Yes |
| Automatic Callback | Yes | Yes | Yes | Yes | Yes |
| Automatic Hold/Retrieve | No | Yes | Yes | No | No |
| Barge-in Exempt | No | Yes | Yes | Yes | Yes |
| Basic Call Logs | Yes | Yes | Yes | Yes | Yes |
| Broadworks (Call Center) Supervisor | No | No | No | No | Yes |
| Busy Lamp Field | No | Yes | Yes | No | No |
| Call Centre Express Agent | No | No | No | Yes | No |
| Call Forwarding Always | Yes | Yes | Yes | Yes | Yes |
| Call Forwarding Busy | Yes | Yes | Yes | Yes | Yes |
| Call Forwarding No Answer | Yes | Yes | Yes | Yes | Yes |
| Call Forwarding Not Reachable | Yes | Yes | Yes | Yes | Yes |
| Call Forwarding Selective | No | No | Yes | No | No |
| Call Notify | No | No | Yes | No | No |
| Call Pickup - Direct | No | No | Yes | No | Yes |
| Call Pickup - Direct with Barge-in | No | No | Yes | No | Yes |
| Call Return | Yes | Yes | Yes | Yes | Yes |
| Call Transfer | Yes | Yes | Yes | Yes | Yes |
| Call Waiting | Yes | Yes | Yes | Yes | Yes |
| Calling Line ID Blocking Override | No | No | Yes | No | No |
| Calling Line ID Delivery Blocking | Yes | Yes | Yes | Yes | Yes |
| Calling Name Retrieval | Yes | Yes | Yes | Yes | Yes |
| Calling Party Category | Yes | Yes | Yes | Yes | Yes |
| Charge Number | Yes | Yes | Yes | Yes | Yes |
| Client Call Control | Yes | Yes | Yes | Yes | Yes |
| CommPilot Call Manager | No | Yes | Yes | Yes | Yes |
| CommPilot Express | No | Yes | Yes | Yes | Yes |
| Connected Line Identification Presentation | Yes | Yes | Yes | Yes | Yes |
| Connected Line Identification Restriction | Yes | Yes | Yes | Yes | Yes |
| Customer Originated Trace | Yes | Yes | Yes | Yes | Yes |
| Diversion Inhibitor | Yes | Yes | Yes | Yes | Yes |
| Do Not Disturb | Yes | Yes | Yes | No | No |
| External Calling Line ID Delivery | Yes | Yes | Yes | Yes | Yes |
| Flash Call Hold | Yes | Yes | Yes | Yes | Yes |
| Hot Desking - Guest | Yes | Yes | Yes | Yes | Yes |
| Hot desking - Host | No | Yes | Yes | No | No |
| In-Call Service Activation | No | Yes | Yes | Yes | Yes |
| Intercept User | Yes | Yes | Yes | Yes | Yes |
| Internal Calling Line ID Delivery | Yes | Yes | Yes | Yes | Yes |
| Last Number Redial | Yes | Yes | Yes | Yes | Yes |
| Multiple Call Arrangement | No | No | Yes | No | No |
| Outlook Integration | No | Yes | Yes | Yes | Yes |
| Priority Alert | No | No | Yes | No | No |
| Privacy | No | Yes | No | No | No |
| Push to Talk | No | Yes | No | No | No |
| Remote Office | No | Yes | Yes | Yes | Yes |
| Selective Call Acceptance | No | No | Yes | No | No |
| Selective Call Rejection | No | No | Yes | No | No |
| Sequential Ring | No | Yes | Yes | Yes | Yes |
| Shared Call Appearance 5 | No | No | Yes | No | No |
| Simultaneous Ring Personal | No | Yes | Yes | Yes | Yes |
| Speed Dial 100 | Yes | Yes | Yes | Yes | Yes |
| Speed Dial 8 | Yes | Yes | Yes | Yes | Yes |
| Two-Stage Dialing | No | Yes | Yes | Yes | Yes |
| Unity Agent | No | No | No | Yes | No |
| Unity Lite | No | Yes | No | No | No |
| Unity Pro | No | No | Yes | No | No |
| Voice Messaging User | No | No | Yes | No | No |
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