How Can IP Telephony Help Your Business

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Hosted IP telephony connects all your staff wherever they are. If they work from home, are mobile or in separate locations anywhere in the world, they can all be brought together as if they were using the same office. This service is brought to you by Best4IP using a robust and resilient platform, that uses the latest internet telephony technology.

Best4IP utilizes this technology to bring you a network the is not location orientated, not governed by any of the restrictions , of size, functionality, and access (as long as you have a broadband connection you can join the network).

The User Experience

Best4IP will revolutionise the way you view your telephone system. Visually, for users, their perception of their telephone system will not have changed. There will still be sophisticated or basic handset as they choose, headsets, DDI numbers, hunt groups, cordless, fax machines, and the feature rich functionality that they have become used to.

The benefits to businesses of using the Best4IP hosted IP telephony platform are as follows:

Reduced Capital Cost

There is no need to purchase capacity that you do not require. You can increase the numbers of users and services as you need to pay pay as you go each month.

Open Standards

The technology is ubiquitous and equipment standardised. With Best4ip, you can utilise any SIP based IP telephone in the world.

Admin Made Easy

Administration of your system can be done over the web. New users plug their phone into the network and it will configure itself with their Profile including DDI number and hunt group membership.

Reduced Ongoing Costs

There is no need for local BT lines and their associated cost. All service is delivered over a WAN data connection, using your broadband or WiFi.

Network Redundancy

Our network is geographically non-specific and very secure. We utilise Voice over Internet Protocol [VoIP] but not necessarily voice over the Internet Quality of Service is assured.

In addition Best4ip provides the following features:

• Remote Office
• Call Screening
• Do Not Disturb
• Simultaneous Ring
• Selective Call Forwarding
• Shared Call Appearance
• Unified Messaging
• Computer Telephony Interface
• Free On-Net Calling
• Direct Dial Numbers
• Alpha Tagged Numbers
• 0845/0870 Numbers
• Call Queuing

Working from Home.

You can add homeworkers to your network as if they were addition extensions in a traditional office - Best4ip does not see any difference between these staff and those working in an office.

Sophisticated Terminals

System telephones govern access to, and consequently use of, the underlying features of the system. Sophisticated handsets, such as the Polycom Soundpoint 300, 500 and 600, provide a user-friendly interface to the facilities provided by Best4ip. All phones feature a second switch port for connection of the desktop PC.

Best4ip gives you options

PBX Interconnectivity

Best4ip protects your existing investment by interconnecting with existing PBX systems where necessary. This connectivity is transparent to system users with a consistent numbering plan, desk-to-desk dialling and full feature transparency. In this way Best4ip naturally lends itself to a phased deployment.

Self Fulfillment

The ability to administer Moves, Adds and Changes in real-time is critical in lowering the total cost of ownership of any technology platform. It is here that Best4ip delivers with a central browser based portal that provides a real-time view of the user resource across the system and executes Moves, Adds and Changes [MAC's].

Scalability

Best4ip features strong positive and negative scalability. When you remove users from traditional PBX equipment, there is no corresponding cost reduction as that equipment or licence had already been purchased. Best4ip enables companies to flex their workforce without having to commit to a certain capacity in advance. This strong linearity ensures you only pay for services as you consume them. Speed of Deployment

New services or users can be added almost immediately. With all premises based options there is an installation lead time, which can extend to 20 working to mobilise carriers.

Multi-Site Deployment

All users, irrespective of location and device type, are now accessing a single communications platform with all the advantages in desk-to-desk dialling, centralised Reception, free inter-site calling, consistent numbering plans and uniform messaging that this entails.

Technology Life Cycle

The concept of investment protection on traditional systems has been hard to assure with any degree of certainty. The responsibility for maintaining and upgrading the network now shifts to Best4ip as the Service Provider. This avoids you having to manage the technological life cycle, and the associated risk, with owning any premises based equipment from telecoms to the staff fridge. In addition, non proprietary SIP phones can be used on any SIP based system in future. In this regard, Best4ip has rendered obsolescence obsolete.

Best4ip is fully geographically redundant, featuring centralised decision making, policy management and call switching distributed across two London data centres.

Network Security

There is no possibility of third party's intercepting calls on the Best4ip network. User access to the system is strictly partitioned and there is rigorous, multi-layer authentication to the network core. The Best4ip network is distributed and patrolled 24/7.

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