Those wondering about the reach and potential for VoIP Telecommunications may be surprised to learn that Yo! Sushi, the Japanese cuisine restaurant chain, is to implement an IP phone system across it’s 35 branches in an attempt to reduce its operational costs.
The company’s current legacy set-up will be replaced with the new technology and plans to extend the VoIP system to a further 15 outlets are planned for the next 12 months.
Through integration with their customer database and maps software, Yo! Sushi hopes to generate savings by routing calls through to it’s London call centre.
Internal communications will be streamlined via a conferencing feature in the new VoIP phone system which will enable regional managers to hold remote meetings with restaurant supervisors thus reducing the need for travel or for employees to subscribe to a third-party service.
A spokesperson for the restaurant chain stated “The ongoing costs of line rental and telephony maintenance were becoming a significant overhead to the business and, as we had plans to double the number of outlets within two years, this was an appropriate time to review our overall telecoms strategy,”
“We expect the system to pay for itself within two years, and believe that we have only scratched the surface of what we think the telephony system can do for us in the future.”
Along with the launch of the Best4IP website, we are also proud to launch our very own hosted IP platform.
Here at MediaComm, we are proud to bring you 
