January 27, 2010

Why businesses are switching to VoIP.

Filed under: Unified Communications — Tags: , — admin @ 12:13 pm

Nowadays VoIP is one of today’s fastest growing technologies and it is easy to see why. Communication is the key tool in the success of any business and whether it is Internet, customer service, online web applications, or E-mail, VoIP allow workers to handle all of their needs with just one single application.
Apart from that, VoIP reduces costs, allow more flexibility and improves productivity.

Cost reduction.

VoIP allow businesses to save thousands of pounds on the phone bill. Mobile employees usually use cell phones at the company’s expense to stay in touch. By utilizing VoIP, they can remain virtually connected with the company during the day, and the company saves money on fees. Also, companies are taking advantage of the opportunity to hire employees worldwide through VoIP services. They may work in different time zones, overseas, or in their own home. By outsourcing, businesses can hire employees for less, allowing them to save money.

Great flexibility.

Workers are able to take their telephone number with them. This allows them to conduct business at home, while travelling, or staying in hotels by using a standard VoIP Phone Adapter.
VoIP also allows global conferencing and training in real time, even if the people live in different parts of the world.

Productivity improvement.

When employees rely on cell phones, many times a customer will call the office, only to be told the worker’s cell phone number. By using VoIP, a call can be instantly routed to the mobile employee, saving time and increasing productivity.

Hosted IP platforms such as the popular Avalle, offers businesses of all sizes and employee numbers, the ability to link together multiple sites and individuals, using a single communications system. When employees can integrate their email and phone services in one single application not only they save a great amount of time, they can also conduct business on the go from their laptop, any place, and anytime.

December 8, 2009

Making unified communications work

Filed under: Unified Communications — Tags: — admin @ 7:01 pm

It seems that unified communications is sitting a little on the back burner and struggling to meet its full potential.

In light of this, unified communications providers and now repositioning the technology as a service. In order to do this, companies like Cisco Systems Inc etc will have to work closely with companies like us, who provide hosted voice-over-ip services.

The chat surrounding unified communications is that there are several versions, offering different features depending upon the size of company. Medium sized businesses can expect a mix of customer owned equipment and hosted services, where as for large companies there will be fully hosted options.

Microsoft recognises Vodafone’s unified communications

Filed under: Unified Communications — Tags: — admin @ 6:43 pm

Microsoft have recognised Vodafone for providing unified communications.

The award handed to Vodafone is testament to their ability to integrate and deliver VoIP, instant messaging, voice and video conferencing as well as unified messaging services.

Cambridgeshire County Council recently implemented Vodafone’s revolutionary product and vastly improved communications for over 5,000 members of staff.

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