Garrett Smith, a blogger from smithonvoip.com suggests desktop VoIP phones are still highly relevant.

In regard to a post by Dave Michels on pindropsoup.com, Smith discusses how personal and business communications have “become increasingly fragmented,” and that there is a wider choice in the present day of how to get hold of someone.

This evolution has in turn limited the possible growth for desktop VoIP phones. However, desktop VoIP phones are not being wiped out. As Smith states, desktop VoIP phones are still the most appropriate enabler of business VoIP calling.

He indicates this is because the phone call is “an experience,” and one that is tied directly to a desktop VoIP phone. Desktop VoIP phones will face competition – although these new competitors still have to change prosumer habits, a task not easy to do.

To maintain their power as the preferred medium of enabling a call, desktop VoIP phones will need to evolve. As manufacturers are continually creating new and developing existing products, this is sure to happen.
Smith agrees with Michels on the fact that people love their mobile phones as they are becoming rapidly more relevant to users. So it is suggested that some partnership between the mobile phone and desktop phone that meets the needs of the prosumer is likely.

Overall, Smith agrees that the “evolutionary fragmentation of communications will limit the potential growth of the desktop VoIP phone over time.” But, that this is apparent in all other forms of communications too due to technology advancing and continual evolution. The market winner will be the product that is most relevant to the user – and currently that is the desktop VoIP phone.