More hotel talk from Avaya. The communications systems provider has been picked by Q\DOS Networks Ltd, a specialist in Telephony and IT solutions to the UK hotel industry, as the IP communications system of choice for the new Days Hotel London Shoreditch.

Situated neatly between the City of London and the Olympic park, the Days Hotel London Shoreditch is the first hotel venture for Major Properties, a developer of residential and commercial property. Q\DOS designed, installed and managed the sleak communications system for Days Hotel Shoreditch, and used an Avaya IP Office 500 communications server to host hospitality messaging and guest voicemail system via DuVoice – an Avaya DevConnect Partner.

The DuVoice platform integrates superbly with the current property management and call accounting systems in the hotel, ensuring quick and easy connections for guests and staff. The new system also integrates nicely with the hard-wired and wireless internet access in guest rooms and public areas, wake-up calls services, and TV services.

Avaya’s IP communications system can also reduce hold times, offer print-and-click call management, and check room inventory, reservation details, and other information.

As a cherry on an already substantial cake, the system also highlifghts to staff if a guest is a repeat customer, thus suggesting personal touches based on user history.

For more information on the Avaya and Days Hotel working together, the press release can be found here.

Park Hotel Weggis to Offer Superior Guest Experience with the Guest Media Hub from Avaya

Avaya have launched a sophisticated touch-screen device that is directly marketed at the hospitality industry.

The Avaya Guest Media Hub is an in-room communications device specifically built for hotels and other hospitality venues, and is currently installed in the Park Hotel Weggis on the shores of Lake Lucerne, Switzerland.

The Guest Media Hub utlizes IP Technology to offer guests a combined phone, hotel information service, alarm clock, stock market checker, weather service and much more all from the comfort of their room.

The device can also be tailored to individual guests by looking at the history of returning guests and offering suggestions for services, events and attractions that may interest them.

Park Hotel Weggis have said in press statements that the Avaya Guest Media Hub was chosen to offer their clientele the latest in technology while improving the level of service they offer their guests

For more information, read the full press release here.