August 28, 2009

The New Avaya 4621SW IP Telephone Available

Filed under: VoIP — Tags: , , , , — admin @ 12:06 pm

The Avaya 4621SW is perfect for your classic business desk phone – but comes with the advantages of low cost VoIP calling through a 10/100 Base T Ethernet connection. It includes a separate auto-negotiation for each port and integrated switch for PC connection.

The Avaya 4261SW IP has a large graphic display (168 x 132 dots) and 3 fixed feature keys: Conference, Transfer and Redial. There is also 3 application feature buttons: Dial, Call Log and Web Browser. The phone comes with a headset jack and desk stand. There is multi-language support to enable global user application.

The main features of the Avaya 4261SW:

• Full duplex speaker phone with Auto Echo – Avaya IP office compatible
• 10/100 BaseT Ethernet with seperate auto-negotiation for each port
• Intergrated switch for PC connection – with phone over PC priority
• IP Address Assignment – DHCP Client or Statically Configured
• Support for Simple Network management Protocol (SNMP)
• Multiple language support built-in: English, French, Italian, Spanish & KataKana
• Downloadable firm-ware for true investment protection
• Infrared (IrDA) Port
• Large screen graphic display (168 x 132 dots)
• 24 Programmable DSS / call appearance / feature keys
• 4 application feature buttons along bottom of display Speed Dial, Call Log, Web Browser, Options
• 10 Fixed Feature Keys: Speaker, Mute, Hold, Volume Up, Volume Down, Headset, Conference, Drop, Transfer and Redial
• Microsoft NetMeeting compatible
• Call Log Application
• Special Speed Dial Application
• Web Browser (WML)
• LDAP Directory
• 8 Ring-tone options
• Message Waiting Indicator
• Hearing aid compatible
• Built-in Headset Jack
• Wall Mountable / Desk stand with 7 positions

Please note, this phone is only compatible with Avaya IP Office / Avaya Communication Manager, and is not suitable for home use.

August 27, 2009

New Small Business VoIP Phone Series from Cisco

Filed under: VoIP — Tags: , , , — admin @ 11:07 am

Cisco Systems are releasing five new VoIP phones targeted at the small medium business sector. The new SPA5XX models are part of the Cisco Small Business Series, and are the next generation in desktop VoIP phone technology for Cisco.

Developing further from the successful Linksys SPA9XX series, the SPA5XX series are designed to meet the VoIP consumers changing needs. All five phones in the series include:

  1. Dual switched ethernet ports with IEEE 802.3af Power Over Ethernet (PoE) support
  2. Full-duplex speakerphone, Message Waiting Indicator Light, 4-way navigation key, and 12 button dial pad, dedicated illuminated buttons for Volume, Hold, Menu settings and Voicemail access
  3. G.722 Wideband Audio codec support
  4. Optional line expansion through the NEW Cisco SPA500S attendant console
  5. Auto-provisioning via TFTP, HTTP or HTTPS
  6. Support for both SIP and Cisco’s SPCP (Smart Phone Control Protocol)

To help you decide which model would suit your business, here is a summary of each:

Cisco SPA501G – the entry level model with a basic grey scale LCD screen and single line appearance. Suitable for waiting areas and break rooms.

Cisco SPA502G
– this model features a higher resolution grey scale LCD screen and two line appearances. Suitable for the average business user.

Cisco SPA504G – this has four line appearances and the middle model out of the series. Suitable for any associate, manager or executive.

Cisco SPA508G – a step up, this model has eight line appearances and the ability to add up to two Cisco SPA500S sidecars. Suitable for a secretary, assistant or someone that needs to handle multiple calls at one time.

Cisco SPA509G – the final model features a twelve line appearance that is also designed for secretaries and assistants. It can be used with a maximum of two SPA500S sidecars – allowing 76 line appearances.
The availability of the SPA5XX series is September 2nd 2009 but pre-orders are accepted already. Want to learn a bit more about the series, head here.

September 20, 2008

Yo! Sushi get in on the VoIP Revolution

Filed under: VoIP in the Workplace — Tags: , , , — admin @ 12:22 pm

Those wondering about the reach and potential for VoIP Telecommunications may be surprised to learn that Yo! Sushi, the Japanese cuisine restaurant chain,  is to implement an IP phone system across it’s 35 branches in an attempt to reduce its operational costs.

The company’s current legacy set-up will be replaced with the new technology and plans to extend the VoIP system to a further 15 outlets are planned for the next 12 months.

Through integration with their customer database and maps software, Yo! Sushi hopes to generate savings by routing calls through to it’s London call centre.

Internal communications will be streamlined via a conferencing feature in the new VoIP phone system which will enable regional managers to hold remote meetings with restaurant supervisors thus reducing the need for travel or for employees to subscribe to a third-party service.

A spokesperson for the restaurant chain stated “The ongoing costs of line rental and telephony maintenance were becoming a significant overhead to the business and, as we had plans to double the number of outlets within two years, this was an appropriate time to review our overall telecoms strategy,”

“We expect the system to pay for itself within two years, and believe that we have only scratched the surface of what we think the telephony system can do for us in the future.”

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