More hotel talk from Avaya. The communications systems provider has been picked by Q\DOS Networks Ltd, a specialist in Telephony and IT solutions to the UK hotel industry, as the IP communications system of choice for the new Days Hotel London Shoreditch.
Situated neatly between the City of London and the Olympic park, the Days Hotel London Shoreditch is the first hotel venture for Major Properties, a developer of residential and commercial property. Q\DOS designed, installed and managed the sleak communications system for Days Hotel Shoreditch, and used an Avaya IP Office 500 communications server to host hospitality messaging and guest voicemail system via DuVoice – an Avaya DevConnect Partner.
The DuVoice platform integrates superbly with the current property management and call accounting systems in the hotel, ensuring quick and easy connections for guests and staff. The new system also integrates nicely with the hard-wired and wireless internet access in guest rooms and public areas, wake-up calls services, and TV services.
Avaya’s IP communications system can also reduce hold times, offer print-and-click call management, and check room inventory, reservation details, and other information.
As a cherry on an already substantial cake, the system also highlifghts to staff if a guest is a repeat customer, thus suggesting personal touches based on user history.
For more information on the Avaya and Days Hotel working together, the press release can be found here.
