According to a recent article published on Multichannel News, the issue with integrating VoIP technology isn’t that people don’t understand the benefits, but that they are loathe to undertake such a big job.

Kristine Faulkner, Cox Business vice president of product development explained that “nobody wakes up and says ‘I am going to change all the phones in my business,’”. The issue that people face when switching to VoIP services is not that they don’t understand the benefits or why they should look to VoIP networks to streamline their business communications, but the fact that it can be a daunting task. Companies become complacent and adopt a ‘better the devil you know’ attitude.

Regardless of how these companies feel about the overhaul of their telephone systems, VoIP is where the commercial market is headed and a lot of a businesses will be dragged kicking and screaming into the new age of communications.

As cable companies widen their rollouts of hosted IP services, there will be more and more options available to businesses. Although, VoIP services for businesses are still in the early stages, it is very much the way that business-class technology is going to be heading.

For more information on this, go to the Multichannel News article.